Saturday, 21 October 2017

The Role of the Chief of Wellbeing and Counselling

LT Erika Stroem, Chief of Well-being and Counselling

The mind is a mystery… People have been trying for years to work out on what makes us tick …
There are so many avenues we could talk about, but I shall concentrate on one at the moment—a dilemma I come across very often in my talks with the crew, namely, how they feel about being offended by someone.
More often than not the client focuses on how THEY feel about the situation … Am I being childish? Have I gone OTT with my response? Would I have done better just accepting what they have thrown at me?
Mostly the answer would be, “mo, no and no”, however, there are normally two sides (or more) to every story and until you have heard both/all sides, you have no way of giving sound advice as not only is the mind a mystery, it can be a funny old soul too. There is nothing worse than giving wrong advice as this can lead to all sorts of complications and as the person is not in sound mind at that time, it can also lead to misinterpretations.
Sometimes all can be sorted by just listening and often, if you can nudge them in the right direction, the client often answers their own questions. Needless to say, there are times where we have to go a step further and sort some kind of mediation. A far better way of getting true facts is putting them in front of each other to explain what or how each of them 'put it, took it and absorbed it', as so many times I have come across something that has been said and it has been taken the wrong way. It could even be that the person giving it out did not realise (did not think) they were doing any harm, but this can be construed as bullying and it needs to be nipped in the bud, and the perpetrator needs to be made aware that they are doing it. But be prepared; mediation can also confirm that the accuser is just stirring trouble for someone.
This is just one of the more simple tasks I have in a day’s work.

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